Posts Tagged ‘Legal document automation’

Two days; two articles

Thursday, October 8th, 2009

Yesterday, Mass High Tech wrote us up as an emerging legal technology trend.  Today, American Lawyer sat down with our latest hire, Lynne Zagami, and talked about how Brightleaf represents a change in the traditional BigLaw economics and may be emerging as a new way for really talented young lawyers to work.

Lynne, a former Proskauer/ Brown Rudnick associate, is Brightleaf’s new Director of Client Strategic Processes.  She’ll be working with our large firm clients to help them automate the way they create and approve and manage their transaction documents and free themselves from the strictures of their exisiting economics.  Lynne’s previous life gave her an up-close look at the some of the labor-intensive sausage factory processes that corporate clients increasingly disfavor in their outside counsel.  Now she gets to help re-form those processes.

We’re fortunate to have Lynne on our side.  BigLaw’s loss is our gain…which is ultimately BigLaw’s gain too!.

Article here.

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b.leaf view from 30,000 feet

Thursday, October 1st, 2009

I’m posting from a Virgin America BOS-LAX flight where at 36,000 feet and 586 mph where, thanks to the surprisingly fast wifi up here, I just built two complete, moderately complex, multi-document debt financing packages in about ten minutes.

Just think how much more productive your travel time will be with Brightleaf.

The World is Flat…and Static and Opaque

Tuesday, August 4th, 2009
 

In his breakthrough 1964 book, Notes on the Synthesis of Form, Christopher Alexander described problem-solving design as the “process of inventing things which display new physical order, organization, form, in response to function.” 

 

Alexander was a truly brilliant and original thinker whose work impacted domains ranging from architecture and urban planning to objected-oriented software design and philosophy.  Although his writings didn’t specifically tackle the Law, the allegorical clarity of his work nonetheless applies to the profession.  Alexander wrote about the applicability of forms to contexts, and to him, business lawyers would be designers of a sort, creating documents and implementing processes to suit individual client matters.  He would quickly note that:

 

1.       Lawyers deliver services primarily through the medium of documents.

2.       Structurally, these documents are flat, static, and opaque

3.       Functionally, these documents are multi-dimensional, itinerant, and require transparency.

4.       This mismatch between structural form and functional context would likely create enormous costs, delays, risks, and inefficiencies.

 

Here’s why:

 

Structure: Flat, static, and opaque:

Your documents – paper or electronic – are structurally flat in that all the information contained within them exists at the same level.  The near-useless recitals taking up space in your preamble and the crucial indemnification clause on page 12 are textually equals: the reader encounters and processes them in exactly the same way.

 

Your documents are structurally static in that they don’t go anywhere or do anything on their own.  You have to lug and shove them, repeatedly, from person to person and milestone to milestone, from conception until expiration.

 

And your documents are structurally opaque because you cannot perceive their contents unless you open and read them, something that usually must be done repeatedly during their lifecycles.

 

Function:  Multi-dimensional, itinerant, requiring transparency:

 

Functionally, however, your documents are far from flat, static and opaque.  Every document that crosses your desk, whether drafted by you or your counterparty – inherently contains layers  – dimensions of function and and movement and meaning that you consider and reconsider continually throughout that document’s lifecycle.  Here’s a short list:

 

1.       Provenance – where did this document come from?

a.       Is it from a template or form?  Which?

b.      Who drafted it?

c.       On what deals or matters was it previously used and what issues arose with it then?

2.       Deal-Specific Content

a.       Deal data – who, what, where, when, why (if you’re into recitals), and how much?

b.      Deal-logic – If a community property state, attach spousal conset.  If Series B round financing with partial pay-to-play provision, insert blank-check stock provision, etc.

c.       Non-standard, deal-specific clauses

d.      Content synopsis – quick executive summary of key deal provisions

e.      Reporting requirements

3.       Timeline

a.       History and Audit Trail

                                             i.      Where has this been?

                                           ii.      How long was it there?

                                          iii.      Who was working on it?

                                         iv.      What have they done to it?

b.      Where’s it going?

                                             i.      Workflow

                                           ii.      Approval & Signature Authority

c.       What happens to it once it’s done

                                             i.      Post-execution administration

                                           ii.      Compliance & Risk Management

4.       Structural Integrity

a.       Internal Structure

                                             i.      Definitions

                                           ii.      Internal clause references

b.      External Structure

                                             i.      Standalone document or transaction package

                                           ii.      Exhibits, schedules, attachments

                                          iii.      Other related documents

5.       Security

a.       Document permissions – who can access, read, edit, and forward?

b.      Contractual security obligations

c.       Regulatory security obligations

Intrinsically, every contract or pleading that you draft or negotiate contains most or all of these layers.  You know it.  Your client knows it.  Your counterparty knows it. 

 

The document, however, does not know it.  Because your documents are structurally flat, static, and opaque, they cannot support any of this layered functional meaning by themselves. Instead, every time you touch your documents, you have to supply that meaning yourself, overlaying it continuously onto the flat text:

 

·         You write summaries.

·         You annotate the client’s reasons for a particular drafting change.

·         You attach and email multiple iterations of the same document.

·         You carry around in your head little bits of tribal knowledge like, “when I’m done drafting this, it has to go to Bob, unless the total contract value is more than $500,000, in which case it has to go to Nancy.”

·         You staple a SOX compliance distribution list to the final draft and circulate it through the company.

·         You re-read the same document

·         You re-make the same decisions

·         You painstakingly cross-check definitions and their uses, clause references, related documents

·         Etcetera.

·         Etcetera.

 

And you perform the same tasks over and over and over again for the next document…all of which consumes time and resources while spawning risk and frustration.

 

So, what’s the solution?  Well, Christopher Alexander would doubtlessly say that if your form doesn’t fit your context, you need to adopt a form that does.  The speed and complexity of modern business requires business lawyers to embrace multi-dimensional intelligent document technologies. 

 

Hmmm.  Multi-dimensional Intelligent document technologies?  Sounds like someone we know.  

 

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Nice mention…

Tuesday, July 28th, 2009

We got a nice mention in a good post from Jay Parkhill of VLP on his Startup Toolbox blog here (even if it still had us under our old name!).  VLP describes themselves as a “distributed web-based law firm” and is comprised of some pristinely qualified people united around a very interesting service delivery model.

A New Leaf

Monday, July 13th, 2009

A New Leaf.

Hello. Welcome to the Brightleaf blog. We’ll be using this space to share our thoughts on how well-considered process and technology solutions can address the challenges and frustrations faced by business lawyers as they provide legal services to their clients in the changing climate for those services. We hope you’ll check in regularly and share your thoughts with us.

Our premise is simple.

Most business lawyers – both in-house and outside — ply their legal services through the medium of documents. Presently, there is a growing disconnect between the producers and the consumers of these legal services.

If you’re on the “producer” side of legal services, you may discount the disconnect. You might relegate it to the junkpile as the latest iteration of stale lawyer jokes about outside counsel or glib comments about the Legal Department being the company’s “Business Prevention Division.” You might dismiss it as line-item expense griping in a down economy. You may argue that any such disconnect is overblown or that the increasing chatter about it in trade journals and legal blogs is merely a tempest in a teapot…more transient than trend, more client perception than market reality.

But the growing reality is that your clients’ perception is your reality…or will be soon.

What’s the disconnect? Basically, it’s this: the consumers like the producers and they like the product; they just don’t like the production.

Whether you work in a business law firm or a corporate legal department, your clients (external for the firms; internal for the departments) actually like you. A lot. They’re impressed by the knowledge you’ve amassed. They depend on the skills you’ve acquired. They’re desperate for the judgment you exercise on their behalf.

They even like your work. For the most part, your clients interact with your work through the medium of documents. The Legal Departments we speak with are very happy with the work (read: documents) that their outside counsel produces. And the corporate executives we speak with are very happy with the work that their Legal Departments produce.

So, why are they unhappy? Whose fault is the disconnect?

(With apologies to Cassius) At Brightleaf, we believe that the fault lies not in our lawyers, nor in their documents, but rather in the accreted processes that lie between our lawyers and those documents.

Those who consume the legal services that lawyers provide recognize that those services are necessarily a blend of incisiveness and artisanal skill on one hand (the stuff that we all went to law school to do) and repetitive, reiterative processing on the other hand (the stuff that none of us went to law school to do). Consumers actually don’t mind paying for the former. But much of the cost and risk and delay and consumer dissatisfaction surrounding the provision of legal services stems from the inability of the producers to tweeze apart the two types of work.

If you doubt this, try a simple time-motion experiment for yourself the next time you engage in some nugget of document-based work. Take out a notepad, place it next to your computer, and record every process step from the moment you open the task until the moment you close it. Every. Little. Step. When opening a document from (or saving it to) a repository, write a “C” in the margin for each click it takes you to complete that step. If you’re re-typing anything (a filename, an address, a previously used arbitration clause, a closing date that you typed yesterday and have to retype now) that was typed by anyone before, slap a “T” next to it. If you jump between applications, append a big “A” on that process line for each application you use. If you have to print or fax or scan something, drop a big “P’ next to a notation about how many pages and whether you had to leave your desk to complete this step. If you’re taking a step that defies description, like having to re-name a document because your counterparty decided to employ its own nomenclature mid-deal or desperately collating edits made by five people in five different mark-ups of the same document on five different days, draw a star or question mark or an appropriate abbreviation (WTF?) to mark your efforts. You get the idea.

When you’re done, if you’re like just about every other attorney who has performed this exercise, you’ll be stunned by how much of the stuff you didn’t go to law school for that you have to wade through in order to get to the stuff that you did go to law school for.

This is what Brightleaf was built for: to resolve the disconnecting processes that have accreted between the producers and consumers or legal services…the time-consuming stuff that neither your clients nor you (nor, for that matter, your family) are happy about.

See? Something everyone agrees on.